This is the privacy notice of Next Level Foods Limited. In this document, “we”, “our”, or “us” refer to Next Level Foods Limited.
We are company number 699528, registered in Ireland.
This is a notice to inform you of our policy regarding all information that we receive from you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.
We undertake to preserve the confidentiality of all information you provide to us.
Our policy complies with law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you with regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://gdprandyou.ie/
Except as set out below, we do not share, sell, or disclose to a third party, any information collected through our website.
The bases on which we process information about you
The law requires us to determine under which defined bases we process different categories of your personal information, and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
1. Information we process because we have an obligation to you
When you contact us through our website, requesting to receive our newsletter, enter a competition, or for another purpose, or otherwise agree to our terms and conditions, an agreement is formed between you and us.
In order to carry out our obligations under that agreement, we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
1.1. verify your identity for security purposes.
1.2. advise and sell services to you.
1.3. provide you with our services.
1.4. provide you with suggestions and advice on products, services and how to obtain the most from using our website.
We process this information on the basis there is an agreement between us, or that you have requested we use the information in order to resolve your enquiry.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example, to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the agreement between us ends or is terminated by either party when your enquiry is resolved.
2. Information we process with your consent
Through certain actions when otherwise there is no obligation for us to use your information, such as when you browse our website or ask us to provide you more information about our products or business.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example, to monitor the performance of a particular page on our website.
If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful. This would be done on an individual basis, and with your permission.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us at email@example.com or via our website.
3. Information we process for the purposes of legitimate interests
We may process the information on the basis there is a legitimate interest, either to you or to us, in doing so.
Where we process your information on this basis, we do so after having given careful consideration to:
whether the same objective could be achieved through other means.
whether processing (or not processing) might cause you harm.
whether you would expect us to process your data, and whether you would consider it reasonable to do so.
For example, we may process your data on this basis for the purposes of:
record-keeping for the proper and necessary administration of our business.
responding to unsolicited communication from you to which we believe you would expect a response.
protecting and asserting the legal rights of any party.
insuring against or obtaining professional advice that is required to manage business risk.
protecting your interests where we believe we have a duty to do so.
4. Information we process because we have a legal obligation
NL Foods, as part of Next Level Foods Limited, are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information.
Specific uses of information you provide to us
5. Information provided to a 3rd party working on our behalf, or on the understanding that it will be shared with a third party
Our website allows you to submit information with a view to that information being read, copied, downloaded, or used by other people. We also use 3rd parties to gather information for events, competitions and other initiatives. Examples include:
5.2. engaging with someone authorised to gather information for promotional purposes on behalf of Next Level Foods Limited, e.g. we use:
In providing personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.
We do not specifically use this information except to allow it to be utilised or shared for business operational purposes, and for the purposes for which it was gathered. We do store it, and we reserve a right to use it in the future for these same purposes only.
Once your information enters the public domain, for example posting personal information on our social media pages, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
Provided your request for deletion is reasonable and there is no legal basis for us to retain it, then at our discretion, we may agree to your request to delete the personal information that you have posted. You can make a request by contacting us at firstname.lastname@example.org
6. Information relating to your method of payment
Payment information is never taken by us or transferred to us through our website and you should not provide any sensitive payment information in this way.
7. Sending a message to our team
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business.
We keep personally identifiable information associated with your messages, such as your name and email address so as to be able to track our communications with you to provide a high-quality service.
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website.
They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any that you choose to. It also should allow you to prevent or limit their use.
8.1. to track how you use our website, providing aggregated data and not PII (Personally Identifiable Information)
8.2. to record whether you have seen specific messages we display on our website
8.3. to keep you signed in to our site
8.4. to record your answers to surveys and questionnaires on our site while you complete them
8.5 to withdraw your cookie consent please click on the button below
Withdraw your Cookie Consent here
8.6 Privacy Preference Center
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies.
8.7 Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
8.8 Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
8.9 Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
8.10 Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
8.11 Off Site 3rd party apps
If you use any third-party apps, websites or services to access our services, your usage is subject to the relevant third party's terms and conditions, cookies policy, and privacy notice. For example, if you interact with us on social media, your use is subject to the terms and conditions and privacy notices of the relevant social media platform (Facebook, Twitter etc.). The same stands if you use third-party services, like Amazon's Alexa, as your use of the service is subject to their applicable terms and conditions. We may be required to share customer information relating to transactions and use of such third party services with that third party
9. Personal identifiers from your browsing activity
Requests by your web browser to our servers for web pages and other content on our website are recorded. We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.
We use this information in aggregate to assess the popularity of the web pages on our website and how we perform in providing content to you.
If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.
10. Our use of re-marketing
Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit other websites.
Disclosure and sharing of your information
10. Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.
11. Data may be processed outside the European Union
Our website is hosted in the Republic of Ireland. We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.
Accordingly, data obtained within the EU or any other country could be processed outside the European Union.
Access to your own information
12. Access to your personal information
13.1. At any time, you may review or update Personally Identifiable Information that we hold about you, by request.
13.2. To obtain a copy of any information that is not provided on our website you may send us a request at email@example.com
13.3. After receiving the request, we will tell you when we expect to provide you with the information.
14. Removal of your information
If you wish us to remove Personally Identifiable Information from our website, you may contact us at firstname.lastname@example.org This may limit the service we can provide to you.
15. Verification of your information
When we receive any request to access, edit or delete Personal Identifiable Information, we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
16. Children’s privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.
If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us and we shall immediately delete and destroy such information. If we become aware that we have collected Personal Information from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers.
We recommend that young people aged under 18 ask their parents or legal guardians for permission before using the Service.
17. Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
17.1. to provide you with the services you have requested;
17.2. to comply with other law, including for the period demanded by our tax authorities, to support a claim or defence in court.
You agree that we may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
19. International Transfer
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Ireland and choose to provide information to us, please note that we transfer the information, including Personal Information, to Ireland and process it there.
20. Links To Other Sites
Our Service may contain links to other sites that are not operated by us.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
21. Compliance with the law
We may update this privacy notice from time to time as necessary or required by law. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.